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Remember, also, that Olive backups, when they do work, are encoded in a proprietary format that only an Olive device can use. So, if your Olive hard disc crashes, you must apply to Olive for repair or your music will be lost.
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This turned out to be untrue, it are tar files so WinZip can read them.

However, though you have your music back you still miss the title and album names.

Anyway, it remains an example of the problems users will encounter when buying these type of boxes.

See How to read the Olive backups.